Refund Policy

Airo Shot Blast Equipments does not take card, UPI or cart payments on this Website. A refund, if any, applies only to money paid against a confirmed written order (usually a bank transfer).

1. What this policy covers

Refunds are considered when:

• we cannot supply the confirmed machine or spare and no substitute is agreed, or
• we accept a return under the Return Policy, or
• you paid an amount we did not invoice, or paid twice for the same quotation.

2. Advances and cancellation

The quotation states any advance and what happens if the order is cancelled. Fabrication that has already started may reduce what can be refunded. We confirm that in writing before work proceeds.

3. How a refund is paid

Approved refunds go back to the same bank account that paid us, unless both sides agree another account in the buyer’s name. We aim to complete an approved refund within 15 working days after we receive the returned goods (if required) and the bank details we need.

4. What is not refunded

This Website enquiry is free. We do not refund “website payments” because none are taken here. Freight, export packing, installation travel, or third-party charges already spent are refunded only if the quotation said they would be.

5. Contact

Write to info@theshotblasting.com with the quotation number and payment proof.